Read below for information about Festival Players tickets, Flex Pass subscriptions, ticketing policies and FAQs.
Fall Season Single Tickets:
Regular price: $32.00 + HST
Youth price (under 25): $20.00 + HST
Fall Season 2-Show Passes:
Enjoy both shows in the Festival Players Presents Fall Season and save 15% on regular priced tickets. Be ready to book your performance dates when you purchase your pass. Unlike Festival Players Flex Passes, the Fall Season 2-Show Pass requires you to select your performance dates at the time of purchase. And unlike the Flex Pass, you must use the 2-Show Pass to attend two different performances. It is not valid for two tickets to the same show.
2-Show Passes: $54.40 + HST
Tickets can be purchased online at any time through our secure online box office.
The Festival Players Box Office is open for telephone and in-person sales Tuesday to Saturday 11:00 am – 5:00 pm, Sunday and Monday by chance.
PLEASE NOTE: The Box Office will keep irregular hours between September 5th and 18th. Please be patient – we will respond to telephone calls and emails as quickly as possible.
312 Main Street Wellington
613-476-1991 / 1-866-584-1991 (toll free)
Exchange/Refund Policy – Festival Players has a flexible exchange policy: exchanges are permitted, free of charge, provided the exchange is arranged before your original performance occurs. We will not offer exchanges on tickets for a performance that has already past. If an exchange is not possible, the value of your purchase can be converted to a charitable donation for which a tax receipt will be issued. Festival Players does not offer refunds on ticket purchases.
Service Fees – A $2.50 per ticket service fee is added to all tickets purchased by credit card, whether the purchase is made online, on the phone or in person. A $4.00 service fee is added to any subscription/pass sale. There are no service fees on purchases made by cash or cheque. To inquire about how to purchase by cash or cheque, contact Festival Players at 613-476-1991 / 1-866-584-1991. Service fees are set and charged by Festival Players’ ticketing provider.
Programming Subject to Change – All programming – including but not limited to – show titles, artists, venues and schedule – is subject to change at any time. Festival Players will communicate with patrons by email about programming changes.
Ticket Packages/Add-Ons – If you have purchased a ticket package including an add-on from one of our partners, you will need to present your confirmation email to the Festival Players Box Office in order for our staff to hand over the vouchers or gift certificates for your add-ons.
Latecomers – Latecomers will be admitted at a suitable break in the performance.
Groups – To inquire about packages for groups of 10 or more, contact Festival Players at firstname.lastname@example.org
Accessibility – The Storefront is fully accessible with barrier free entry by way of a ramp, accessible washrooms and designated accessible seating. Assistive hearing devices are not available. Please contact us by email or phone to discuss the accessibility features and limitations of our venues.