Box Office Information

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Festival Players Box Office

Books & CompanyFestival Players Box Office at Books & Company
289 Main Street
Picton, ON, K0K 2T0
T: 613-476-1991 / 1-866-584-1991
E: boxoffice@festivalplayers.ca
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Box Office Hours

From January to June, the In-Person Box Office is closed, and will re-open in time for the 2014 summer season. If you call or email the box office during the off-season, please allow up to two business days for a reply. Thank you!

Ticket Prices:

Flex Pass (3 ticket subscription) - $80.75 + HST = $91.25
(10% off the price of three regular tickets) BUY NOW

Single Tickets - $29.90 + HST = $33.80

Senior Tickets - $26.90 + HST = $30.40 *65+, valid ID must be shown

Youth Tickets - $15.00 + HST = $16.95 *25 or under, valid ID must be shown

Pay-What-You-Can Tickets - $22.00 +HST = $24.85 (if purchased in advance) OR You choose the ticket price when you purchase at the theatre at showtime.  *One performance of each show is designated as a Pay-What-You-Can performance.

Group Tickets – $23.90 + HST = $27.00 *For groups of 20 or more. Please contact the box office for more information.

Ticketing Policies:

Exchange/Refund Policy: Festival Players has a flexible exchange policy: exchanges are permitted, free of charge, provided the exchange is arranged before your original performance occurs. We will not offer exchanges on tickets for a performance that has already occurred.  If an exchange is not possible, the value of your purchase can be converted to a charitable donation for which a tax receipt will be issued. Festival Players does not offer refunds on ticket/pass purchases.

Service Fees: A $2.50 per ticket service fee is added to all tickets purchased by credit card whether the purchase is made online, by phone or in person. (This fee is reduced to $1.00 for Youth ticket purchases). A $4.00 service fee is added to each Flex Passes purchased by credit card, but no fees are charged when the pass is redeemed for tickets. There are no service fees on purchases made with cash or cheque.

Weather Policy: Some of the events in our season are outdoor performances, please dress appropriately for the weather – rain, heat, sun and wind are all factors to consider. Shows performed under a tent can proceed under most rain conditions. The decision to cancel or delay a performance due to weather will be made at the venue, at showtime. Shows will not be cancelled in advance. In the case of cancellation, your tickets can either be exchanged for another performance date, converted into a credit for tickets to a performance in a future season, or converted into a charitable donation with a tax receipt issued. No refunds will be issued due to a weather cancellation. If you choose not to come to the venue to assess the weather, you must contact us before showtime to make arrangements for a ticket exchange or conversion. If you do not, your tickets will be forfeited.

Festival Players has been performing shows outdoors for five years, and we’ve only had to cancel a show twice!