Festival Players Box Office
Box Office Hours
The in-person box office is open from June 20 to August 21
Wednesday – Saturday from 10:00 – 5:00 pm
and Sunday from 9:30 – 12:30 pm.
In the “off-season” please allow up to two business days for a response.
MAIN STAGE PASSES AND TICKETS:
4pack Ticket Pass
Until December 31 $96.00 + HST (20% off single ticket pricing)
January 1 – Mothers’ Day $102.00 + HST (15% off)
Mothers’ Day – July 1 $108.00 + HST (10% off)
Single Tickets – $29.90 + HST = $33.80
Senior Tickets – $26.90 + HST = $30.40 *65+, valid ID must be shown
Youth Tickets – $15.00 + HST = $16.95 *25 or under, valid ID must be shown
Group Tickets – $23.90 + HST = $27.00 *For groups of 20 or more. Please contact the box office for more information.
How Can I Save?
- Purchase a 4pack Ticket Pass and save between 10% and 20% off the price of single tickets.
- Are you a Senior (65+) or Youth (under 25)? We have special pricing for you!
- Bring a group! Plan a group outing to a Festival Players event and save 20%
- Plan to see a Pay-What-You-Can Show (PWYC) – You choose the ticket price when you purchase your ticket at the theatre at showtime! (Tickets may also be purchased in advance at a discount).
Exchange/Refund Policy: Festival Players has a flexible exchange policy: exchanges are permitted, free of charge, provided the exchange is arranged before your original performance occurs. We will not offer exchanges on tickets for a performance that has already occurred. If an exchange is not possible, the value of your purchase can be converted to a charitable donation for which a tax receipt will be issued. Festival Players does not offer refunds on ticket/pass purchases.
Service Fees: A $2.50 per ticket service fee is added to all tickets purchased by credit card whether the purchase is made online, by phone or in person. (This fee is reduced to $1.00 for Youth and Festival Players for Families ticket purchases). A $4.00 service fee is added to each 4pack purchased by credit card, but no fees are charged when the pass is redeemed for tickets. There are no service fees on purchases made with cash or cheque.
Weather Policy: Some of the events in our season are outdoor performances, please dress appropriately for the weather – rain, heat, sun and wind are all factors to consider. Shows performed under a tent can proceed under most rain conditions. The decision to cancel or delay a performance due to weather will be made at the venue, at showtime. Shows will not be cancelled in advance. In the case of cancellation, your tickets can either be exchanged for another performance date, converted into a credit for tickets to a performance in a future season, or converted into a charitable donation with a tax receipt issued. No refunds will be issued due to a weather cancellation. If you choose not to come to the venue to assess the weather, you must contact us before showtime to make arrangements for a ticket exchange or conversion. If you do not, your tickets will be forfeited.