Box Office Information

Single tickets for the 2012 Season and FlexPasses are  now available for purchase through CountyTix

ONLINE:
Please visit www.countytix.ca Please note that a $2 per ticket service charge is added to all online orders.

BY PHONE:
Please call the Festival Players Box Office at 613-471-1991 or 1-866-584-1991. Please note that a $2.00 per ticket service charge is added to all phone orders.

BY EMAIL:
Please email your request to boxoffice@festivalplayers.ca. Please note that a $2.00 per ticket service charge is added to all email orders.

IN PERSON:
Tickets may be purchased in advance at our in-person Box Office located in Books & Company, 289 Main Street, Picton. Our hours of operation are:

June 11th – July 8th  Wed-Sat  10 am – 6 pm   Closed 1 – 2 pm
July 8th – August 26th  Tue-Sun  10 am – 6 pm   Closed 1 – 2 pm
August 27th  September 23  Thu-Sun  12 pm – 6 pm   Closed 4 – 4:30 pm

You may also purchase tickets at the door on a performance night. Our at-the-venue box office opens one hour prior to showtime. There is no service charge for in-person ticket purchases.

 

Patron Information

TICKET PICK UP:
Tickets will be available for pick up at the venue 1 hour prior to curtain on your performance day or can be mailed for an additional $2.00 per order.

EXCHANGE/REFUND POLICY:
Tickets may be exchanged in advance of the performance, subject to availability. All ticket sales are final – sorry, no refunds.

SEATING:
Seating is by general admission on a first-come, first-serve basis. We suggest that you arrive at the venue at least 30 minutes before show time. Please let us know, at the time of booking, if you require wheelchair access/assistance, aisle seating, or if you have other special seating requirements. We will do our best to accommodate all special requests.

LATECOMERS:
Latecomers will be seated at a suitable break in the performance.

CHILDREN:
As a courtesy to our patrons, performances are not recommended for children under the age of 5. All persons in the theatre require a ticket. No babes in arms.

PROGRAMMING:
Programming and artists subject to change.

WEATHER POLICY:

Harvest is outdoor theatre, performed under a tent at Rosehall Run Vineyards. Please dress appropriately for the weather!
The show will proceed under most rain conditions, but in the rare case of extreme weather, Festival Players may delay the start time or cancel a performance. This decision will be made at the venue at show time. Shows will not be cancelled in advance. In the case of cancellation, your tickets will be exchanged for another performance of Harvest, or converted into a gift certificate for tickets to a performance in a future season.
Please note: Festival Players offers ticket exchanges free of charge in advance of performances, only. You must contact the box office at 613-471-1991 at least an hour before showtime in order to take advantage of our flexible ticket exchange policy; retroactive ticket exchanges are not available.